Terms & Conditions

Welcome to Speed Fix Agency. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms.

If you do not agree with any part of these terms, please do not use our services.

Services

Speed Fix Agency provides website performance services, including:

WordPress speed optimization
Core Web Vitals improvements
Website audits and performance analysis
WooCommerce speed enhancements

All services are provided based on the specific requirements of each project.

Audit Requests & Communication

By submitting your email and website URL through our form:

You authorize us to review and analyze your website
You agree that we may contact you via email with audit results, recommendations, and pricing
You understand that submitting a request does not create a binding contract

Project Scope & Work

Work begins only after agreement on scope and payment
Any additional work outside the agreed scope may require extra charges
Timelines may vary depending on website complexity

Payments

All payments must be made in advance unless agreed otherwise
Work will not begin until payment is confirmed
Prices may vary depending on project requirements

Results Disclaimer

We aim to significantly improve website performance. However:

Specific speed scores (e.g., 90+ PageSpeed) are not guaranteed
Results depend on factors such as hosting quality, themes, plugins, and third-party scripts
Some limitations may be outside our control

Client Responsibilities

To ensure successful delivery, the client agrees to:

Provide accurate and complete information
Provide necessary access (WordPress, hosting, CDN, etc.)
Maintain a full backup of the website before work begins

We are not responsible for issues caused by missing access or incorrect information.

Revisions & Support

Minor revisions may be provided after delivery
Additional revisions or new requests may require extra charges
Support period (if any) will be defined during the project agreement

Refund Policy

Due to the nature of digital services:

No refunds are provided once work has started
Partial refunds may be considered in exceptional cases
No refunds after successful delivery

Limitation of Liability

Speed Fix Agency is not liable for:

Temporary downtime during optimization
Data loss (client is responsible for backups)
Issues caused by third-party tools, themes, or hosting providers

Our total liability is limited to the amount paid for the service.

Third-Party Services

We may use or recommend third-party tools or services. We are not responsible for their performance, pricing, or changes.

Termination

We reserve the right to refuse or terminate services if necessary.
Clients may cancel before work begins.

Privacy

Your use of our website is also governed by our Privacy Policy.

Changes to Terms

We may update these Terms & Conditions at any time. Continued use of our website constitutes acceptance of any changes.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact:

Email: [your email address]
Website: speedfixagency.com

Speed Fix Agency is committed to maintaining your trust and protecting your privacy.